Returns & Refunds.

Website orders

This policy covers orders placed on our storefronts with Stripe checkout. To start a return, email [email protected] with your order number (it is on your Stripe receipt email). We will confirm the next steps and give you the return address.

UK orders

You can cancel your order for any reason within 14 days of receiving it, under the Consumer Contracts Regulations 2013. Tell us within those 14 days, then send the products back within 14 days of telling us. Products should be unused and in their original packaging.

We refund the full product price, plus standard delivery if you cancel the whole order, within 14 days of receiving the return or proof of postage. Return postage is your responsibility unless the product is faulty or not as described.

US orders

Contact us within 30 days of delivery. Unused products in their original packaging can be returned for a refund to your original payment method, issued once the return arrives. Return postage is your responsibility unless the product is faulty.

Damaged or faulty products

If anything arrives damaged, faulty, or not as described, email us photos and your order number and we will send a replacement or a full refund, including postage. For UK customers, nothing in this policy limits your rights under the Consumer Rights Act 2015.

Amazon orders

Orders placed on Amazon are returned and refunded through Amazon. Go to Your Orders in your Amazon account to start a return; Amazon's returns policy and timelines apply.